Terms and Conditions Bospay —
Platform Usage Guidelines

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and bospay ("we", "the platform", or "the company"). This document governs your access to and use of the bospay website, mobile application, and all services provided through our platform.

By performing any one of the following actions, you are deemed to have read, understood, and agreed to be bound by all terms contained in this document:

• Registering a new account on the bospay platform
• Log in to your existing account
• Making any deposits, withdrawals, or financial transactions through the platform
• Using any games, services, or features provided by bospay

These Terms and Conditions should be read together with Privacy Policy which together form the entire agreement between you and bospay.

To be eligible for bospay membership and use our services, you must meet all of the following eligibility requirements at all times while using the platform:

Age Restriction

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. bospay strictly prohibits participation by underage individuals and takes active steps to prevent such registrations.

Geographic Location

You are responsible for ensuring that your use of the Bospay platform is lawful in your place of residence. Bospay is not liable for any violation of local laws committed by users.

Legal Capacity

You must have full legal capacity to enter into a binding agreement. Individuals disqualified by a court or relevant authority are not permitted to register.

The bospay account registration process requires you to provide accurate, complete, and up-to-date information. Any false or misleading information may result in account closure and forfeiture of all balances and bonuses.

One Account Per User

Each individual is only permitted to own and operate one (1) bospay account only at any one time. Holding multiple accounts, whether directly or through family members sharing the same address or device, is prohibited. bospay reserves the right to close all suspected linked accounts and forfeit any remaining balances without notice or compensation.

Account Security

You are solely responsible for:

• Keeping your username and password confidential
• Not sharing your login credentials with any other party
• Report to bospay immediately if you suspect any unauthorized access to your account
• Ensure you log out of your account after each session, especially when using a shared device

Identity Verification (KYC)

Bospay carries out a strict KYC (Know Your Customer) process to ensure platform security and compliance with relevant regulations. You are required to submit valid identification documents upon request, particularly before your first withdrawal is processed. Accepted documents include MyKad, a valid passport, and other supporting documents as specified by Bospay.

Bospay supports a variety of safe and trusted payment methods including DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and local bank transfers. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Deposit Terms

• Minimum deposit is set according to the chosen payment method — detailed information is available on the deposit page
• All deposited funds must originate from a bank account or digital wallet registered in your own name
• Bospay does not accept third-party deposits — funds identified as coming from unauthorised sources will be returned and the account may be suspended for investigation
• Bospay is not responsible for any fees or deductions charged by banks or third-party payment service providers

Withdrawal Terms

• Withdrawals are only processed to a bank account or digital wallet registered in your name and verified through the KYC process
• Minimum withdrawal amounts are set according to the chosen method — please check the withdrawal page for the latest details
• Withdrawal processing times range from a few minutes to 24 hours, depending on the chosen method and time of request
• Bospay reserves the right to request additional documents for withdrawals exceeding a certain value as a standard security measure

Bospay offers various promotions and bonuses to its members from time to time. Each promotion has its own specific terms, and those terms form part of these general Terms and Conditions.

Rollover Requirements

All bonuses received through any bospay promotion are subject to the rollover requirements stated in the relevant promotion terms. Rollover requirements must be fully met before any withdrawal from a bonus balance is permitted. Wagering requirements vary by game type — slots, Live Casino, Sports Betting, and others may carry different wagering multipliers.

Bonus Abuse Policy

Bospay strictly prohibits any form of bonus system abuse, including but not limited to:

• Registering multiple accounts to claim the welcome bonus more than once
• Colluding with other players to meet wagering requirements through illegitimate means
• Using betting strategies specifically designed to exploit bonus terms
• Claiming bonuses using another person's personal information

Bospay reserves the right to cancel any bonus, forfeit winnings obtained through illegitimate means, and close accounts involved in bonus abuse.

All games available on the bospay platform — including slots, live casino, sports betting, fish shooting, and bingo — are operated in accordance with the individual rules set by the game providers and bospay.

Game Integrity

All games on bospay use an independently audited RNG (Random Number Generator). bospay does not manipulate game outcomes under any circumstances. Any attempt to exploit technical bugs, use automated software (bots), or engage in any form of in-game cheating is strictly prohibited.

Game Results Are Final

Completed game results are final and cannot be disputed, unless there is clear evidence of a technical failure verified by the Bospay technical team. Any disputed result claims must be submitted within 24 hours of the game ending.

Technical Disruptions

In the event of a technical disruption during an active game, bospay will attempt to restore the game to its state prior to the disruption. If this is not possible, bospay will assess the situation fairly and make a reasonable decision, which may include voiding the round in question and returning the wager to the player.

Bospay members are expected to interact with the platform and fellow members with respect and integrity. The following actions are strictly prohibited and may result in account suspension or closure:

• Identity fraud or providing false personal information during registration or KYC
• Using bots, automated software, or any third-party tools to gain an unfair advantage in games
• Launching cyberattacks, hacking attempts, or any threats to the security of the platform
• Money laundering or any suspicious financial activity through the bospay platform
• Misuse of customer support through false or unfounded complaints
• Taking any action intended to damage the reputation or operations of bospay

Bospay reserves the right to disclose information to the relevant authorities if there is suspicion of illegal activity conducted through the platform.

Bospay respects the privacy of every member. Personal information you provide during registration and use of the platform is collected, stored, and processed in accordance with our comprehensive Privacy Policy.

In short, bospay uses your data for the following purposes only:

• Managing and verifying your account
• Secure processing of financial transactions
• Compliance with KYC requirements and applicable legal regulations
• Improving user experience and platform services
• Promotional communications — which you may opt out of at any time

Your data is protected using 256-bit SSL encryption and will not be sold or shared with third parties without your consent, unless required by law. For more information, please read Privacy Policy in full.

Bospay reserves the right to suspend or close any member account at any time and for specific reasons. This action will be taken when:

• Member found to be in violation of any part of these Terms and Conditions
• There is suspicious activity or reasonable grounds to suspect fraud, money laundering, or platform abuse
• Member proven to be under 18 years of age
• Personal information provided during registration is found to be false or misleading
• Account inactive for an extended period in accordance with Bospay's inactive account policy

When an account is closed due to a terms violation, Bospay reserves the right to forfeit any remaining bonus balance. For closures requested by the member, the real money balance (excluding bonuses) will be processed for withdrawal once all required checks are completed.

Self-Exclusion

Members who wish to take a break from playing may use the self-exclusion feature available in their account. Bospay respects and supports this decision as part of our commitment to Responsible Gaming.

The bospay platform is provided on an "as-is" basis. While we strive to deliver the highest quality service, certain limitations apply to our liability:

• Bospay is not liable for losses arising from technical disruptions beyond our control, including internet infrastructure failures or third-party system outages
• Bospay is not liable for any indirect, incidental, or consequential losses arising from use of the platform
• Bospay's maximum liability in any claim shall not exceed the total amount you deposited in the 30 days prior to that claim
• You use this platform at your own risk and fully understand that gambling involves financial risk

Bospay takes its responsibility to promote healthy and safe gambling habits seriously. We believe that online gaming should be a source of entertainment only, and not a primary income source or a way to resolve financial difficulties.

Bospay provides the following tools to help members manage their gaming activity:

• Daily/Weekly/Monthly Deposit Limits: Set a maximum deposit limit for your chosen time period
• Loss Limits: Set the maximum loss allowed within a given period
• Session Time Limits: Limit the time spent on the platform each day
• Time-Out: Take a temporary break from the platform for 24 hours to 6 weeks
• Self-Exclusion: Close your account temporarily or permanently

If you or someone you know is experiencing gambling-related issues, please seek help from a suitable support organization. For more information, visit the Responsible Gaming of ours.

Bospay reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to notify members of significant changes via in-platform notifications or registered email.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the terms currently in effect. The "Updated" date at the top of this document will reflect the date of the latest version.

Continued use of the bospay platform following any changes to these Terms and Conditions constitutes your acceptance of the updated terms. If you do not agree with the new terms, you must stop using the platform and close your account.